Refund Policy
Courses are paid in full upfront. Because our classes are small and catered, we commit your seat the moment you enrol — so our refund terms are built around a simple, clear cut-off. Questions? Talk to us.
Last updated: October 2026
- ▸Cancel 7 or more days before your class start date → full refund, no questions.
- ▸Inside 7 days → transfer your seat to a later class or a colleague, free of charge.
- ▸If we reschedule or cancel → a full refund or a seat in the next class, your choice.
7 or more days before your class — full refund
Change of plans? If you let us know at least 7 days before your class start date, we'll refund your payment in full. Refunds go back to your original payment method through Stripe and typically clear within 5–10 business days.
Inside 7 days — free transfer
Within the final week, your seat and catering are already committed, so we don't offer a cash refund in this window. What we do offer, free of charge: move your seat to a later class, or pass it to a colleague. Just tell us who and when and we'll handle the swap.
If we reschedule or cancel
Occasionally we may need to move or cancel a class. If that affects your booking, you choose: a full refund, or a guaranteed seat in the next scheduled class — whichever suits you.
Online self-paced courses
Self-paced online courses unlock immediately on purchase, so they're non-refundable once you've accessed the materials. If you bought one by mistake and haven't opened it, contact us within 14 days and we'll sort it out.
How to request a refund or transfer
Send us your request through the contact page with your confirmation number and we'll get it done. This policy sits alongside our Terms of Service and Privacy Policy; nothing here limits any rights you have under applicable consumer law.